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AssetOrbit

Every asset.
Every client.
Always in view.

AssetOrbit brings hardware, software, service history and support issues into one clear system—so your team stays in control and your clients always know what’s covered.

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No client-side silos Installable PWA Role-aware access

Trusted by service teams who manage IT for others.

Northstar IT Services

Admin workspace

Live

Portfolio health

Good morning, Alex

1,284 Assets managed
18 Open issues
96% Within cover

Assets needing attention

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Dell PowerEdge R650

Warranty expires in 14 days

SRV-042

Fortinet 100F

AMC review due next month

NET-118

Microsoft 365 Business

12 licences unassigned

SFT-205

One source of truth

Across every managed customer

Role-aware access

For admins, teams and clients

A complete audit trail

From asset intake to resolution

One connected platform

Turn fragmented operations into a service system.

AssetOrbit keeps asset ownership, customer context, engineer activity, issue conversations, documents and renewal dates connected—without forcing your team into a heavyweight ERP.

One reliable asset register

Keep hardware, software licences, ownership, documents, warranty and lifecycle details in one live system.

Support with full context

Connect every issue to the right asset, customer and service history so teams can move from report to resolution faster.

Focused engineer workflows

Give engineers the assigned work, conversation trail and asset context they need without exposing the full admin workspace.

Reports clients can trust

Create clear asset, service and issue reports for reviews, audits and renewal conversations in a few clicks.

Renewal-ready alerts

See warranty and AMC deadlines before they become expensive surprises, with the right customer and asset already attached.

Secure client portals

Keep each company’s information separate and give clients a professional portal for assets, issues and reports.

Built around the relationship

The right view for every person involved.

A shared system does not mean shared access. Each role sees the work and information it needs.

For IT companies

Run every client relationship from one operating view.

Replace disconnected spreadsheets and message threads with a consistent process for companies, assets, issues, service and reporting.

  • Company and site-level inventory
  • Engineer assignment and oversight
  • AMC, warranty and service visibility
For service teams

Give people the context to close work properly.

Assignments, linked assets, conversation history and lifecycle notes stay together from first report to final resolution.

  • Prioritised issue queue
  • Asset and service context
  • Clear resolution trail
For your clients

Offer visibility without adding support overhead.

Clients can see their own estate, raise issues and access reports through a dedicated, polished portal.

  • Self-service asset access
  • Online issue tracking
  • Client-ready reports

How it works

From scattered records to clear control.

Start with the customers and assets you already manage. AssetOrbit gives the work a durable structure from day one.

  1. 01

    Set up your workspace

    Add your identity, customers and operating structure.

  2. 02

    Bring assets into view

    Create or import hardware and software with the details that matter.

  3. 03

    Connect support and service

    Assign issues, log visits and keep every update attached to the asset.

  4. 04

    Prove the value

    Share reports, act on alerts and enter every review with a current record.

Trust by design

Keep every customer’s world separate.

AssetOrbit combines tenant-aware access, role-based workspaces and optional multi-factor authentication with a traceable record of service activity.

Tenant isolation

Customer and tenant records stay scoped at the application and API layers.

Role-based views

Admins, service teams and clients see only the information relevant to them.

Durable history

Issue conversations, visits and lifecycle changes remain connected to the asset.

Works on the go

An installable PWA keeps essential information available when the network is unreliable.

Get Demo

Let’s put your asset operations in one clear view.

Tell us how your team manages customers, assets and service today. We’ll help you understand where AssetOrbit can simplify the work.

Email our product teamhaakinfotech@gmail.com

Explore the platform

See how assets, service and client visibility work together.

Review capabilities